I'm extremely disappointed by the experience i went thru today with the Genius Aulad Kota Damansara transport service provider. I have the impression that they are the best all this while & boy i was wrong. I was shocked that the complaint of level of service they've provided me, I'm being dismissed as disrespectful & was told that the are much happier for not having me as a customer. MasyaAllah. Makes me wonder who is the customer here. No word of apology from them & they actually threatened my daughters nursery teacher. Oh dear, what have i got myself into.
Thankfully, GA Center Manager apologize of what had happened. I'd like her to be aware of what kind of service that Encik Roslan has given me when he is under stress.
Let's see what i went thru today, shall we?
1. Its 12 pm. First Mr A called & said he's already at my house to pick my daughter up in which i responded that the have to pick her at her nursery (which is 5 mins awa…